Return on Experience™
At the heart of Carol Goldsmith’s coaching methodology is her Return on Experience™ model. This proprietary peak performance tool shifts conventional success wisdom away from role-modeling others (which may not work) toward self-modeling your own direct experience.
That is where success leaves clues.
Through a series of questions, successes that may have been forgotten or dismissed as flukes are brought to conscious awareness and examined for clues. Suddenly, unnoticed strengths, skills, and best practices are seen to be parts of a repeatable success process that can be adapted and applied again.
When past performance informs future action, the result is a positive Return on Experience (ROX).
The model is based on five coaching questions and principles, each of which leads to a higher level of Return on Experience. Starting at the top of the model, answer the following questions:
What do I want?
Use The Intelligent Outcome model to define your objective. What do you need to achieve that outcome? Write a brief statement of what you intend to focus on first.
ROX 1: When have I experienced that?
Principle: All experience is present experience.
Process: Tap into the first memory that comes to mind. Re-experience your personal power.
Return on Experience at level 1: Self- Empowerment
ROX 2: How did I do that?
Principle: Experience holds the clues to success.
Process: Translate your experience into a sequence of steps. This is your proven success process.
Return on Experience at level 2: Self-Knowledge
ROX 3: How can I apply that?
Principle: Success is versatile.
Process: Transfer your knowledge to the current situation, and create a new success strategy that capitalizes on your direct experience.
Return on Experience at level 3: Mindful Action
ROX 4: What results am I getting?
Principle: Success is a practice.
Process: Take action, notice your results, and adjust course until you transform your experience the way you want. You can revisit any prior ROX level for additional clues.
Return on Experience at level 4: Desired Results
ROX 5: How can I help others succeed?
Principle: Success inspires success.
Process: Transmit the ROX model to others by asking the questions you have learned to ask yourself.
Return on Experience at level 5: Leadership
The ROX model is described in Carol’s forthcoming book, Return on Experience: Turning Past Performance into Future Success.
Read the book’s Table of Contents. Read the Chapter Summaries. Read a book excerpt.
Listen to a webinar on the ROX model.
Call 703-860-6178 or email Carol to experience the ROX model.